AI Solution at VidaXL
Retail  x  Cloud, AI
VidaXL is an international online retailer headquartered in Venlo, the Netherlands. They offer a wide range of products in varying categories such as home, garden, furniture and sports items. To support the growth of its online platforms, vidaXL has huge warehouses that are still expanding. Keeping track of hundreds of thousands of products is a huge challenge.
The situation
Mistakes occur, such as mislabelling boxes or placing pallets in the wrong location. So, vidaXL was looking for more efficient and time-saving methods to ensure that their actual inventory matches the ERP inventory system and the webshop.
To determine what is in stock, manual cycle counts are performed on a regular basis. In order to do that, vidaXL needs to check all of the inventory locations in the warehouse one by one. However, while carrying out the labor-intensive cycle count, many changes will take place making the count already out of date.
The solution
To help vidaXL with their cycle counts we developed the inventory viewer. This is a mobile installation with several industrial cameras attached to it that can detect pallets and their locations as it rides alongside 5 levels of pallet racks. The video stream is processed into data about which pallet is detected and where it is in the warehouse. The results are then compared to the information in the ERP inventory system, and any inconsistencies are presented directly in a user-friendly dashboard.
The three key takeaways for every company
Automation for efficiency: Introducing tools like the inventory viewer will drastically improve efficiency.
Error reduction: Repetitive tasks are often prone to errors, by automating these processes, you reduce the risk of errors.
Enhanced customer experience: Introducing tools like these will not just improve internal efficiency, it will also lead to better customer service and ensure timely and accurate deliveries.
With the Inventory Viewer, vidaXL benefits from optimized processes. The automatic cycle counts are 90% faster compared to manual counts, significantly reducing repetitive, monotonous, error-prone, and visually demanding tasks. Additionally, vidaXL can quickly identify mismatches, leading to a more efficient and accurate workflow. This ultimately enhances the customer experience, ensuring on-time delivery of the promised products.
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